Rick, the Sales Rep, explained the different types of insulation available, took a look at my attic and listened to my needs for comfort and efficiency short and long term. We talked over some options, and I was then able to make the best decision for my home. I felt informed, but not coerced. The insulation team were prompt and detailed in their work. Overall, it was a good experience and I’m looking forward to “feeling” the effect in my comfort and monthly expense!